Products
Cart (0)
Loader
Cart - 0 item
Modal Close Close

Your cart is empty!

Continue shopping
Loader

Privacy Policy

WE RESPECT YOUR PRIVACY

Hastings Mowers respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy describes how Hastings Mowers (the “website”, “site”, “we”, “us”, “our”) collects, uses and discloses your personal information when you visit, use our services, or make a purchase from https://hasmow.com.au (the “site”) or otherwise communicate with us regarding the site (collectively the “services”). For the purpose of this Privacy policy, “you” and “your” means you as the user of the services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

COLLECTION OF PERSONAL INFORMATION

To provide our services, Hastings Mowers will collect and store personal information you have entered on our website, provided to us directly or given to us in other forms.

You may provide basic information including:

  • Contact details including your name, address, email and phone number
  • Order details including your name, billing address, shipping address, payment confirmation, email and phone number
  • Account details including your username, password, security questions and other information required for security purposes
  • Supporting information including when you provide feedback, message us, respond to surveys and/or promotions, or when you contact customer support

We may automatically collect certain information about your interaction with our services (“usage data”). To do this we may use:

  • Cookies, pixels and similar technologies
  • Google Analytics, which enables us to understand how our visitors use our site
  • Device information
  • Browser information
  • Your IP address
  • Page views and interaction with site elements

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you return to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However this may prevent you from taking full advantage of our website. Our website may use cookies to analyze website traffic, which can then assist us to provide a better experience for our visitors. Cookies may also be used to serve relevant ads to website visitors through third party services such as Google Adwords.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

USE OF YOUR PERSONAL INFORMATION

Hastings Mowers may use your information to provide you with our services, and in order toperform our contract with you, including:

  • Processing your payments
  • Fulfilling your orders
  • Sending notifications related to your account, purchases, returns, exchanges or other transactions
  • Creating, maintaining and managing your account
  • Arranging for shipping
  • Facilitating returns and exchanges
  • Sending marketing, advertising and promotional communications
  • Providing advertisements for products or services

SECURITY AND FRAUD PREVENTION

We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use our services and register an account, you are responsible for keeping your account credentials safe.

Hastings Mowers is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorized access, modification and disclosure.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. Additionally, any information you send to us may not be secure while in transit. We highly recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

DISCLOSURE OF YOUR PERSONAL INFORMATION

In certain circumstances, we may disclose your information to third parties for legitimate purposes and other reasons subject to this Privacy Policy. Personal information is only supplied to a third party when it is required for the delivery of our service. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf
  • With business and marketing partners to provide services and advertise with you
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties
  • With our affiliates or otherwise within our corporate group, including our employees, officers, insurers, professional advisors, agents, suppliers or subcontractors
  • To comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request
  • To protect the copyright, trademarks, legal rights, property or safety of Hastings Mowers, www.hasmow.com.au, it’s customers, employees or third parties

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

CARD VERIFICATION

In order to protect against fraud and to ensure that your order reaches the correct customer, we reserve the right to request to sight the card used for payment at the time of collection. This will enable us to confirm your identity and is part of our security measures to protect you our valued customer, and us.

YOUR RIGHTS

You may access details of your personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you wish to obtain a copy of this information, which we hold about you or if you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at admin@hasmow.com.au.

If you have any complaints about our privacy practices, please feel free to send in details of your complaint to 2013 Frankston Flinders Rd Hastings Vic 3915, or by email at info@hasmow.com.au.

CHANGES TO OUR PRIVACY POLICY

We may make changes to this Privacy Policy over time. We may modify this Policy at any time, at our sole discretion and all modifications will be effective immediately at the time of posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.

CONTACT DETAILS

If you should have any questions about our Privacy Policy or about our privacy practices, please contact us:

Hastings Mowers
2013 Frankston Flinders Rd
Hastings Vic 3915
info@hasmow.com.au